Return Policy

 

Our Guarantee: The Spur Line stands behind the products that we supply.  We work with our customers and vendors to ensure our products meet standards to keep pets happy and healthy.

 

The Spur Line Return Policy

Pet Food and Treats

  • Customer must bring in a copy of the receipt
  • Opened products must be returned within 15 days for quality or consumption issues
  • Unopened products must be returned within 30 days
  • All returned products must be in original packaging
  • Online Order returns must be done instore and payment will be returned though original payment method

Pet Supplies

  • Customer must bring in a copy of the receipt
  • Returns must be made within 30 days
  • Product must be in resaleable condition
    • Clean, unwashed, unused, unscuffed, with original tags/packaging